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At TrueVisionZ (“we”, “us”, or “our”), operating from 79 De-La Beche St, Swansea, GB SA8H 2GA, we are committed to protecting the privacy and security of our discerning clientele. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit truevisionzsale.com or purchase our curated collections of Gucci and Celine eyewear.

1. Information We Collect

To provide our seamless luxury shopping experience, we collect:

  • Personal Identification: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit card details (processed securely via PCI-DSS compliant systems), PayPal email
  • Transaction Data: Purchase history, product preferences (Gucci/Celine, Men/Women, Accessories)
  • Technical Data: IP address, browser type, device information, pages visited
  • Communication Records: Correspondence with our Swansea-based customer service team

2. How We Use Your Information

Your data enables us to deliver the premium service expected from a luxury eyewear boutique:

  • Process and authenticate your designer eyewear purchases with the same rigor we apply to product authentication
  • Provide personalised recommendations based on your preferences (Men/Women collections, brand choices)
  • Communicate order confirmations, shipping updates, and exclusive offers for our global clientele
  • Enhance website functionality and user experience through technical optimizations
  • Prevent fraudulent transactions with our real-time monitoring systems
  • Comply with legal obligations in the UK and international markets we serve

3. Data Sharing & Disclosure

TrueVisionZ maintains the discretion expected by luxury shoppers:

  • Service Providers: Carefully selected partners for payment processing (Visa, MasterCard, PayPal), shipping, and IT security
  • Legal Compliance: When required by UK or international law
  • Business Transfers: In the event of merger or acquisition, with appropriate confidentiality safeguards

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve an international clientele (excluding some Asian destinations), your data may be transferred outside the UK/EEA. All transfers maintain GDPR-level protections through:

  • Standard Contractual Clauses
  • PCI-DSS compliance for payment data
  • 256-bit SSL encryption for all transmissions

5. Data Security

We apply the same meticulous standards to data protection as we do to authenticating designer frames:

  • 256-bit SSL encryption throughout our website
  • PCI-DSS compliant payment processing
  • Secure tokenization replacing sensitive card data
  • Regular security audits of our systems
  • Limited employee access to personal data

6. Your Rights

As our valued customer, you have the right to:

  • Access, correct, or request deletion of your personal data
  • Object to or restrict certain processing
  • Request data portability for your purchase history
  • Withdraw consent for marketing communications
  • Lodge complaints with the UK Information Commissioner’s Office

To exercise these rights, please contact our Swansea team at [email protected].

7. Cookies & Tracking Technologies

Our boutique uses refined tracking to enhance your experience:

  • Essential Cookies: Enable core functions like secure checkout
  • Performance Cookies: Help us optimize site speed and functionality
  • Analytics Cookies: Understand how clients interact with our collections
  • Marketing Cookies: Display relevant offers for Gucci/Celine products

You may adjust cookie settings via your browser, though this may affect certain luxury shopping features.

8. Policy Updates

We may periodically update this policy to reflect evolving best practices. Significant changes will be communicated to our clientele through appropriate channels.

9. Contact Us

For privacy inquiries or to authenticate our policy, please contact:

TrueVisionZ Data Protection
79 De-La Beche St
Swansea, GB SA8H 2GA
Email: [email protected]

Thank you for entrusting TrueVisionZ with your luxury eyewear needs. We value your privacy as much as we value delivering authentic, designer frames to our discerning global clientele.